Interactive online workshop
February 2nd 2021
Duration: 3 hours (09:30 – 12:30hrs CET / 08:30 – 11:30hrs GMT)
Course Leader: Mia Costello

What’s the workshop about?

This year’s ‘Train the Trainer’ workshop will focus on the skills needed to deliver training via an online platform such as Microsoft Teams or Zoom. It’s not a technical course, but a course focusing on what it takes to be an effective trainer; what questioning and listening skills are needed, how people learn in different ways and how best to design sessions that keep people engaged whilst online.

Who is it for?

It would suit anyone required to train colleagues, whether formally or informally. It doesn’t matter whether they work on the editorial or technical side of TV, online or social media. It would also suit anyone moving their own training from classroom to online.

What can you expect?

This is a 3-hour workshop, delivered via Zoom for a small group of 8 people. It’s highly interactive so participants need a good level of spoken English as there is a high level of discussion and involvement.

Having attended this training, participants will be able...

  • To understand the role of a trainer; what makes someone really effective

  • To train people in a way which takes account of the different ways in which people learn

  • To offer feedback in a training context, using use a ‘coaching style’ of communication

  • To design an engaging and interactive training session to be delivered online

Is there any pre-work?

Yes. Participants are asked to complete a questionnaire to allow them to work out how they best learn; is it by hearing, seeing or doing? The questionnaire takes about 15 minutes and a link to complete it will be sent to each participant after registration.

How do participants join the session?

A Zoom link will be sent to each individual. No software has to be downloaded.

How to register?

There are a maximum of 8 spaces on this course.
Please complete the registration form and return to This email address is being protected from spambots. You need JavaScript enabled to view it. 


Workshop schedule

09:30hrs Welcome
- Introductions
- Why being an effective trainer matters to your organisation.
- Learning outcomes; What you’ll be able to do by the end

09:40hrs What’s expected of you as a trainer? (Duration 1.15 hrs)
- Role of a trainer; establishing a safe environment
- ‘Supporting’ versus ‘Challenging’ people
- Getting out of the’ Comfort Zone’
- Different ways of learning – what’s yours?
- Apply the learning in an exercise
- The qualities of an effective trainer

Break (09:45 – 10:0hrs CET /10:45 – 11:00hrs GMT)

11:00hrs What’s is a ‘coaching style’ of training?
- Using open questions
- Active listening
- How to feedback to participants

11:25hrs Designing a training session for an online platform
- Having clear learning outcomes
- Getting interactive
- Apply the learning
- Review what’s you’ve done

11:45hrs Design a session
- Practical exercise applying the learning, in pairs

12:00hrs Feedback and discussion on take-aways
- What worked well, what could be done better?
- What do you take away from this workshop?

12:30hrs End